MADARA handles ordersonce a day at 12:00. All orders received till 12:00 will be delivered within the next business day in the whole territory of Latvia. If the delivery is late due to force majeure or circumstances caused by a third party, the customer will be informed about the delay via e-mail. Please send any questions regarding order delivery to: firstname.lastname@example.org
Orders are shipped only on business days – from Monday to Friday (except national holidays of the Republic of Latvia).
In Latvia, the shipping of any paid order is free. In order for MADARA to ensure delivery in one business day,the customer should comply with these requirements:
1. Orders are delivered from 9 am till 6 pm local time.When placing an order, the delivery hours should be considered and shipping address should be the address where the order can be received during the delivery hours of the particular day.
2. Shipping address should be as detailed as possible.Additional information, such as entrance number and apartment number (if order should be delivered to an apartment house), is necessary in order to make the delivery in expected time.If the shipping address is incorrect or incomplete, the indicated delivery time can be extended without previous notice.
3. Exact phone number should be indicated in order to reach the customer during the indicated delivery hours.Commonly before the delivery the courier contacts the customer by phone to confirm that the customer is available in the indicated shipping address and will be able to receive the shipment.If the indicated phone number is incorrect or the customer cannot be reached, the indicated delivery time can be extended without previous notice.
If you have any questions regarding shipping terms and conditions, please visit the Frequently Asked Questions section.If you cannot find the answer on your question, please write us to email@example.comBack